Welcome back

Here's how your team is handling customers on WhatsApp and email.

Finish setting up BizAgent

About 10 minutes. Your numbers start filling in as soon as WhatsApp or Gmail is connected.

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  1. Step 1Connect your business WhatsAppScan a QR code or use your Meta app.
  2. Step 2Connect GmailOne Google sign-in for Gmail, Calendar and Contacts.
  3. Step 3Link your WhatsApp agentGet alerts and the daily report on your own phone.
  4. Step 4Review your categoriesStart from a template for your industry.

Open queries

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Customer questions waiting for your team's reply.

Unanswered over 2 hours

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Messages nobody has replied to yet.

New leads

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Enquiries spotted in chats and emails.

Average first reply

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How fast your team answers a new customer.

Needs your attention

Approvals, complaints and customers waiting too long.

View all

You're all caught up

When BizAgent drafts a reply or spots an urgent message, it waits here for your approval. Nothing is sent without your OK.

Team response

Reply times by channel.

No conversations yet

Connect WhatsApp or Gmail to see how quickly your team replies.

Connect a channel

Recent activity

Everything BizAgent does or proposes, with who approved it.

No activity yet

Messages, approvals and alerts will appear here as they happen.

Your messages are processed only to give you these reports. Tokens and keys are encrypted at rest.